I am not able to restore my website. Everything is lost

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  g57493d0f6d7f2d · Member · Apr 9, 2024 at 9:09 pm

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  My entire website and content is gone. I am unable to restore via Jetback and am completely stuck

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  darusja · Staff · Apr 10, 2024 at 9:53 am

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  Hi there!

  Usually, after activating Creator plan and its features Jetpack needs some time to connect properly. I can see that the restore is available now.

  Go to Jetpack > Activity Log > Search for a backup from 2024-02-25 or earlier > Restore (you may need to wait a few hours to get back everything in place)

  Then, set your site Public again in Settings > General.

  Here is a guide on this process: https://wordpress.com/support/restore-your-site-after-the-plan-expires/

  If you have any more questions let me know!