I am not getting email notiffications
-
Hey guys,
by some unknown reason, since yesterday I am not always receiving email notification when somebody posts a comment in my blog.
I haven’t changed any settings, but I am receiving emails for just some of the comments (it was working normally before yesterday).
I can’t find any logical connection between why I am getting or not getting notification. Sometimes we are even talking about comments in the same article – I get email for one, and I don’t get for another.
I have checked my email and it looks like the problem is on the blog side… And ideas?
The blog I need help with is: (visible only to logged in users)
-
Hi there,
I’m sorry you didn’t receive them. Can you try checking your Spam/Junk folders and since you’re using Gmail, the Social tab?
Let me know if you find them! If not, can you let me know exactly which comments you are not receiving emails for? That would be really helpful!
Thanks!
-
Hi there.
Yesterday, after I send the ticket I start receiving email notifications for ALL the comments in my blog, including mine.
But… something is not right.
This is how comment notifications looked before yesterday – http://strangera.files.wordpress.com/2014/01/old.jpg
This is what I am getting now –
http://strangera.files.wordpress.com/2014/01/new.jpgThe problem is that now… I am getting notifications for my own comments in my own blog (it is kind of annoying), and I can’t replay to comments via email. :(
I assume, that there was some kind of change in the notification system, that was the reason for not receiving some of the comments… but now when the new system is working, it is… not exactly what I need. :(
Best regards,
Martin TonevPS: The mails are not in spam/social.
-
Hi Martin,
I see that you have multiple users on your blog. Please make sure you are logged into the correct account. This can get confusing when there are multiple users. If you are replying from another username on the account, you will get an email about your reply.
Also, the notification emails have a new look, but the comment reply via email function has not disappeared. When you get a notification email that you have a new comment, the reply-to email address will look something like this:
(email visible only to moderators and staff), rather than the standard “(email visible only to moderators and staff)”.
Hit reply, add your new comment and on the next line type:
!END
You can read more about this here:
-
Hi again. Sorry if this is getting annoying but I don’t think that you are understanding the problem. :)
Since yesterday I am getting this type of email notification – http://strangera.files.wordpress.com/2014/01/new.jpg when somebody post a comment on my blog. I am also getting this type of emails when I post a comment on my own post with my user. I haven’t changed users or setting. For example this post – http://strangera.com/2014/01/30/diablo-iii-reaper-of-souls-collectors-edition/ is written by me (strangera), and when I post a comment using the same user, I am getting this email – http://strangera.files.wordpress.com/2014/01/bug.jpg
The new notifications are coming from WordPress <(email visible only to moderators and staff)> so replay vie email is not working.
I am no longer getting emails from (email visible only to moderators and staff)
-
Agrr.
Mails are coming from donotreply at wordpress.com
I am no longet getting emails from comment-reply at wordpress.com -
Hi there,
Sorry about this. We are aware of this and it has been fixed! Thanks for bringing this to our attention!
Sorry about the inconvenience!
-
-
- The topic ‘I am not getting email notiffications’ is closed to new replies.
WordPress.com Forums 
