I am not receiving confirmation emails

  • Unknown's avatar

    I am getting the following message:

    A confirmation email was sent to (email visible only to moderators and staff). Confirmation will enable publishing of posts on your blog.
    Resend Email | Update Email Address

    But it is not sending me an email. I would like to confirm my account so I can make updates.

    Matt

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi Matt,

    I’m very sorry about that. Our team is investigating why you’re getting this message, and I’ll let you know as soon as I have more information about it. Please let me know if I can provide any further help in the meantime.

  • Unknown's avatar

    Hi Matt, this issue is resolved and you should be able to blog now without any problems. Can you give it a try and let me know if you have any trouble posting to your blog? Thanks, and sorry again for the inconvenience!

  • Unknown's avatar

    Thanks for the help. While I didn’t see the email (it could be caught in our corporate filter) the issue is resolved and I am back to blogging. Thanks for your help!

    matt

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