I am not receiving the 2FA codes

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  ibrahim3dx · Member · Mar 25, 2022 at 2:15 pm

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  I am not receiving the 2FA codes, I don’t know if it’s a local service provider problem or if it is from your end please contact me ASAP, I need to access my account.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  supernovia · Staff · Mar 26, 2022 at 5:56 pm

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  Hi @ibrahim3dx, are you still having trouble with this? And, is it with this account or a different one?

  If you have 2fa enabled, regardless of whether your SMS is working, you should have some backup codes printed. If you have those, you can use two to resolve this. Use one to log in, and the other to disable 2FA. Then you can re-enable it but use an authentication app instead of SMS.

  If you need more help, please confirm what account you’re trying to access. Thanks!