i am not receving refund

• 

  lathiyaravinp · Member · Jan 31, 2023 at 10:56 am

  • Copy link
  • Add topic to favorites

  dear team
  i am cancel my all subscription nut i cant receved refund i am cancel domain and plans so please provide refund and solution as soon as possible

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  staff-95percentghost · Staff · Jan 31, 2023 at 12:24 pm

  • Copy link

  Hi there, it appears that you did indeed cancel both your Premium plan and your domain name.

  The cancellation was made after the 96-hour refund period for domains, and within the 14-day refund period for plans; therefore the plan cost was refunded to you, but not the domain cost.

  You can find out more about the refund periods here:
  https://en.support.wordpress.com/refunds/

• 

  lathiyaravinp · Member · Jan 31, 2023 at 3:47 pm

  • Copy link

  i am not receved my plan amount if 96 hours left after i cancle then i need my domain back

• 

  supernovia · Staff · Jan 31, 2023 at 10:35 pm

  • Copy link

  @lathiyaravinp can you confirm whether you’d like to keep the domain? I can restore that or refund you for it, but if you’d like to use it right away, I’d recommend keeping it. You can always point it to another host.