I am sending you an email because I have some questions.

  • Unknown's avatar
    goeunju92 · Member ·

    Hello. I am sending you an email because I have some questions and requests.

    – What I am requesting –
    1] Please confirm and refund the unrequested $17.9.
    2] I want to delete My WordPress Site (insightful-goeunju92.wpcomstaging.com).
    3] I want to delete the domain (monkeytigerland.com).

    An unrequested payment was made.

    It seems that about $17.9 was paid.
    I did not receive a receipt for the payment.

    Please confirm and refund.

    Also, I want to delete My WordPress Site (insightful-goeunju92.wpcomstaging.com).
    I also want to delete the domain (monkeytigerland.com).
    Please process it.

    I am frustrated and angry because it is not processed online.

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    dragstor · Member ·

    Hi there, @goeunju92! 👋🏼

    I can confirm that the refunds were issued on 2025-01-17 and 2025-01-20 — no active purchases are left on your account. ✅

    You can confirm this by logging in to your account and visiting this link:

    As for the refunds, you can see the refund receipts here:

    💡 The refunds are shown as negative amounts.

    💡 Remember that depending on the bank processing the refund, the money may take up to 15 business days to settle into your account.

    💳 Credit card refunds could take 1-2 billing cycles to appear in the statement.

    If you’d like to delete your site, you can do it from here:

    I hope this helps! 😊

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