I am the domain owner but cannot access in WordPress – help me re-verify?

  • Unknown's avatar
    adamwisbrock · Member ·

    Hi – I received an email today showing my contact information as the domain owner of thepreventalliance.com but I do not see it under my WordPress account domains – how can I verify so I can manage the site properly?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    adusman402 · Member ·

    Hi @adamwisbrock,

    Thank you for reaching out. I checked the domain you mentioned, and it is connected to a different WordPress.com account, not the account you used to create this forum post. Please note that the email address associated with your WordPress.com account may not be the same as the one listed in the domain contact information.

    To access and manage the domain, you will need to sign in to the WordPress.com account that owns the domain.

    Additionally, the domain’s contact information is already verified. If you wish to update or change the contact information, this will need to be done from the correct account that owns the domain.

    I hope this helps clarify things for you.

  • Unknown's avatar
    justjennifer · Member ·

    This thread is one of several opened by the same OP on the same topic. Staff have also replied to the OP’s other threads. https://wordpress.com/forums/users/adamwisbrock/topics/

  • Unknown's avatar
    adamwisbrock · Member ·

    yep! sorry for the double post, I didn’t realize my first posts would come through delayed

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