I AM THE OWNER

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  accidentaltravelwriter291217 · Member · Sep 21, 2025 at 10:48 am

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  I have a paid account. I have been locked out.

  WP.com: Yes
  Jetpack: Yes
  Correct account: No

  The blog I need help with is: (visible only to logged in users)

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  accidentaltravelwriter291217 · Member · Sep 21, 2025 at 10:54 am

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  I cannot gain access to my PAID account. I am refused human support because I am told only owners of paid plans can get human support. I AM THE OWNER OF THE SITE AND I HAVE A PAID BUSINESS PLAN. The only reason I paid for a site is for human support. I cant wait a few days,for an email. I need help NOW!

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  staartmees · Member · Sep 21, 2025 at 1:28 pm

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  If you would simply follow up the answers you are getting, your problem would have been solved already 4 weeks ago – https://wordpress.com/forums/topic/i-cant-access-my-blog-46/. But you simply ignore every answer you are getting.

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  josefhtest · Member · Sep 21, 2025 at 1:33 pm

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  Hi,
  
  I have contacted you via email regarding the account recovery inquiry. I recommend replying to the email so we can assist you with this.

  Additionally, I strongly advise against sharing any private information, including payment details, in this forum to protect your security. And also, please avoid creating duplicate threads.
   

  Let us know if you need anything else.