I am trying to cancel a subscription and refund

  • Unknown's avatar
    sherasibes · Member ·

    I want to cancel a subscription and get a refund. I am within the time limit to do so, but I am not getting any answers

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • marutim · Staff ·

    Hi there,

    Thank you for contacting WordPress.com! I am happy to help you with your questions.

    I have checked your account and can confirm that you have managed to cancel the recent renewals on the account and a full refund has been issued.

    Please note that the refund may take up to 4-10 working days to appear in your account, and in some regions it may take more than 2 weeks. You can find a copy of the refund receipt in your Billing History: https://wordpress.com/me/purchases/billing
     
    If you haven’t received the refund even after the said time, let us know, and we’ll take a look.

  • The topic ‘I am trying to cancel a subscription and refund’ is closed to new replies.