I am trying to get on my wordpress site
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We are unable to assist unless or until you provide the site URL starting with http:// so we can verify hosting.
To save you time you can type the actual URL of the site you are referring to into http://whoishostingthis.com to determine who hosts the site so you know where to post for support.
We provide support only for sites hosted on WordPress.COM servers. You could be posting to the wrong support forum. To be clear we do not provide support for local installs of WordPress.ORG software, or for WordPress.ORG software installs on paid hosting, linked to WordPress.COM accounts with the Jetpack plugin so they display on the My Sites WordPress.COM account page.
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
The wordpress.ORG support forum is at http://wordpress.org/support.
The wordpress.ORG login link is here https://login.wordpress.org/
If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ for app support. -
Hi again,
That site is not on our WordPress.COM servers. It is a WordPress.ORG software install on paid hosting that we do not provide support for.
grassrootscap.com is hosted by CyrusOne
Name Servers:
ns2.bluehost.com
ns1.bluehost.comYou will get the software support you need where I indicated above ie. at https://wordpress.ORG/support/
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