I am trying to renew and get errors when trying to pay.

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  helminthicadventures · Member · Nov 17, 2011 at 5:26 pm

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  I am trying to renew and getting errors
  Blog url: http://helminthicadventures.wordpress.com/

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  chrisrudzki · Member · Nov 17, 2011 at 6:00 pm

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  Hi there,

  Could you please walk me through the steps you’re taking, and describe the errors you’re receiving?

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  helminthicadventures · Member · Nov 17, 2011 at 11:01 pm

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  I go to ‘Store’ and at the top it tells me my ‘Private Registration’ has expired. I click on the button ‘Renew’ At the next page there is a message at the top that says the product is no longer available, but there is still room for the payment information. I put in the payment info and click ‘Renew’ and then there is another error message which I forget at the moment, I would have to walk through the process again.

  What am I supposed to do?

  My blog url is http://helminthicadventures.com/

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  staff-blorbo · Staff · Nov 20, 2011 at 9:48 pm

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  That’s odd, I’m not sure why it’s showing that. Try renewing from the Store -> Domains sub-section instead.