I am trying to setup my email with domain, ie '(email visible only to moderators and staff)'

  • Unknown's avatar

    I purchased everything together through WordPress: domain, personalized email with domain, etc. However, when I go into Gmail to verify my personalized email, apparently my domain was automatically (and unknowingly) done with ‘wildwestdomains’, which is not listed under Gmail in order for me to proceed. I have not been provided with any login information or instructions to finish setting my email. It’s been a few weeks now, and lately this matter has become frustrating. I feel stuck.

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    What is the domain you bought, please? I don’t see any upgrades in this account, so you most likely used a different username to buy the upgrades.

    I’ll need you to post here with the username that owns the upgrades, and I’ll also need to know on which site they were added in order to help you with this.

  • Unknown's avatar

    I purchased designplusmotion.com

    username: (email visible only to moderators and staff)

  • Unknown's avatar

    sorry, log in username is (email visible only to moderators and staff)

  • Hi there,

    Thanks for confirming with the correct account.

    It looks like your domain wasn’t verified with Google Apps when you bought it. We’ve done that manually for you now, so you should be able to use it.

    I’ve sent you a link with a new temporary password in case you did not get it before. Once you log in, make sure you’ve accepted Google’s terms to fully activate your account.

    Please let me know if you need any more help with this.

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