I am trying to transfer my registrar to GoDaddy but need my EPP code
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I see your domain contact email is the Yahoo address to which you say you no longer have access. So you’ll also need to update the domain contact address as the code can only be sent to that address. Sorry, I did not notice this before when I restored your domain.
The regulations for domain contact updates changed in December, and now requires that you verify such a change via both the old and the new email. I can help you manually verify the old email you no longer have access to, but this will result in the domain being locked for 60 days before you can transfer it. We have no way to prevent this from happening and no way to lift that 60 day lock.
Please go to this link and update the email address. You should receive an email at your gmail address shortly after doing that. Let me know once you’ve done that and I can help verify the old address for you as well.
https://wordpress.com/domains/manage/turtleboysports.com/edit-contact-info/turtleboysports.com
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I clicked on the link but I can’t find out how to change my email address. I thought I did it on there the other day.
Also, am I to understand that there is no way to have the domain turtleboysports.com functional for 60 more days? There has to be a way. Please.
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Your domain is already restored and working. We can change the name servers or IP address to point it to any hosting provider you want and it will work perfectly. You just cannot transfer the registration to GoDaddy for 60 days after updating the email address. But you can use it as normal during this time.
Your domain’s name servers are currently pointing to CloudFlare, but it’s not loading a site for me, so you’ll probably need to reconfigure it on their end to get it connected to your site again. But apart from that everythign should be working.
Can you please try this link instead to update the email address? You should see all your domain contact info there. Just click in the box and type to change any field, and click Save when you’re done.
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Thank you. I clicked on that link to update my information. However it says the following when I go to change it:
“To finish this process, this change will need to be confirmed by emails sent to (email visible only to moderators and staff) and (email visible only to moderators and staff). Please make sure you’ll be able to do so.”
I do not have access to the (email visible only to moderators and staff), so I would not be able to confirm using that email. Is that OK? Should I still hit confirm?
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Please confirm, yes. I can try to do the confirmation for the yahoo address manually. You just need to make sure you click the confirmation link in the email sent to the gmail address.
But this has to be done or you won’t be able to transfer this domain at all.
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It looks like the address change went through, but the domain has indeed now been transfer locked for 60 days. You can continue using this domain elsewhere as I explained earlier, but you’ll only be able to completely transfer it out after this time.
Please let me know if you need any more help with this.
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Hi there,
Just following up. If you still want to transfer your domain you should be able to now. If it gives you a message that the domain is locked for transfer when you try to transfer it, please let me know and I’ll follow up with our registrar to lift that lock.
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If you are able to post here in the forum, you are logged into your account. Are you now able to transfer the domain?
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