I am trying to use set up wizard for woocommerce using wordpress. When it comes to setting up payment my business type is marked a DBA, phone,industry? I keep putting in home, garden and furnishings but it won’t change? I am an artist and sell paintings so other categories didn’t fit. How can I change this? I have been through from the beginning to make sure I didn’t pick anything to suggest these industries and I haven’t. Please help?

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  joblakey · Member · May 19, 2022 at 11:03 am

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  I am trying to use set up wizard for woocommerce using wordpress. When it comes to setting up payment my business type is marked a DBA, phone,industry? I keep putting in home, garden and furnishings but it won’t change? I am an artist and sell paintings so other categories didn’t fit. How can I change this? I have been through from the beginning to make sure I didn’t pick anything to suggest these industries and I haven’t. Please help?

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  shwetharmaiya · Member · May 19, 2022 at 11:04 am

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  Hi,

  Can you please let us know the website link ?

  Regards
  Shwetha

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  joblakey · Member · May 19, 2022 at 11:08 am

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  I am not live yet just trying to set up and trying to change the your business information.

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  shwetharmaiya · Member · May 19, 2022 at 11:46 am

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  Hi ,

  Pasting the website link here will help us help you.

  Regards
  Shwetha

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  joblakey · Member · May 19, 2022 at 11:53 am

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  http://www.joblakeart.com/shop
  I am not selling guitars or music this is the template, I am just trying to set it all up.

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  shwetharmaiya · Member · May 19, 2022 at 11:59 am

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  Hi,

  I see that the name servers don’t use wordpress.com servers.

  Name Servers
  ns1.angushosting.co.uk
  77.72.0.13
  ns2.angushosting.co.uk
  139.162.254.53

  You must be using wordpress.org. Please head over to wordpress.org/forums for support.

  Regards
  Shwetha

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  shwetharmaiya · Member · May 19, 2022 at 12:02 pm

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  Hi,

  Also https://wordpress.org/support/forums/

  Regards
  Shwetha

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  justjennifer · Member · May 19, 2022 at 1:31 pm

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  Hi there, let me just add, for help with WooCommerce if your website is running the open source WordPress software on your own web hosting with a paid WooCommerce extension, you can open a ticket here> https://woocommerce.com/my-account/create-a-ticket/ while logged in with your account.

  If your website is running the open source WordPress software and you don’t have a paid WooCommerce extension, you can post in the WordPress.org WooCommerce forum: https://wordpress.org/support/plugin/woocommerce

  Hope that helps.

  Hi @Shwetha if you haven’t had a chance yet, you’ll want to review https://wordpress.com/support/wordpress-com-volunteers/

  In general for any kind of plugin assistance, the best resource for user assistance is that plugin’s author and not the general WordPress.org support forums.

  Cheers.

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  shwetharmaiya · Member · May 19, 2022 at 2:43 pm

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  Thank you @justjennifer.

  I will read up.