I am unable to access account via IE 9 – any suggestions?
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I cannot access my WordPress account using Internet Explorer 9. Haven’t been able to for at least two months. I have cleared cache and cookies – it hasn’t helped. I can’t find any helpful suggestions in the Support pages. Please help.
Thank you – Sean Tabb ((email visible only to moderators and staff))
The blog I need help with is: (visible only to logged in users)
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Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html
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If that isn’t your issue then I suggest you download Chrome 23 or Firefox 17 at this link http://browsehappy.com
This is the full troubleshooting drill:
If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html
If you are running one of the browsers and versions listed at http://browsehappy.com please do these four things:
1. Try clearing your browser’s cache:
http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
2. Make sure that you have third-party cookies enabled: http://en.support.wordpress.com/third-party-cookies/
3. Try with all browser extensions or add-ons temporarily disabled.
4. Try enabling HTTPS: http://en.support.wordpress.com/https/
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Thanks for the direction. Visited http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html – problem is now resolved.
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