I am unable to access my site and admin

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  torgomvintage1 · Member · Feb 17, 2021 at 11:42 pm

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  Hi there- I am unable to go on my site and admin account.

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  remes1968 · Member · Feb 18, 2021 at 12:49 am

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  Myself and another person are having the same problem. Must be a WordPress issue.

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  staff-totoro · Staff · Feb 18, 2021 at 2:34 am

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  Hi @torgomvintage1 what is the URL of the site you are trying to access? Is it torgomvintageclothing.wordpress.com or a site with a different URL?

  If your issue is with torgomvintageclothing.wordpress.com, are you able to access it by following these steps:

  – log in at https://wordpress.com/log-in/
  – visit https://wordpress.com/home/torgomvintageclothing.wordpress.com

  Are you able to proceed to that page or are you blocked somehow? Do you see an error message of some kind? Thanks for the additional info!

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  staff-totoro · Staff · Feb 18, 2021 at 2:35 am

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  Hi @remes1968 login issues can have many causes (even if they look the same on the surface) so with this in mind could you start a new topic here?
  https://en.forums.wordpress.com/?new=1

  You can add a “modlook” tag if you’d like to get staff attention.

  That way the people who have been working on this topic won’t get unwanted notifications as we troubleshoot your issue. Thanks!