I am unable to access our website in WordPress.

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  pittbor · Member · May 18, 2018 at 5:18 pm

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  Good afternoon,

  I am a new employee with the Pittsburg Board of REALTORS. We have a website created in WordPress under http://www.pbor.net, that I am unable to access with the login information and email that that the previous employee left on file for us. Please advise.

  Thanks,
  Ashlee Ricks

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  timethief · Member · May 18, 2018 at 5:37 pm

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  Hi there,

  Unfortunately, you are posting to the wrong support forum. This is WordPress.COM support where we provide support only for sites on our servers. You will need to contact your web host for hosting issues and to post to https://wordpress.org/support/ for support.

  pbor.net is a wordpress.ORG software install on paid hosting, hosted by GoDaddy.com
  Name Servers:
  ns66.domaincontrol.com
  ns65.domaincontrol.com

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  The wordpress.ORG support forum is at http://wordpress.org/support.
  The wordpress.ORG login link is here https://login.wordpress.org/
  If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.