I am unable to complete the two-step ver

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  ayam1 · Member · Apr 4, 2018 at 8:07 pm

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  I am unable to complete the two-step verification process.
  I do not use any of the apps. suggested therein, and so need to use SMS. However, the SMSes do not reach me!
  The telephone number is correct.
  I have my blog set to https for sign-in.

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Apr 4, 2018 at 8:47 pm

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  Hi there,

  Two step is not set up with the account that you contacted us with. Is there another account that you own? I would be happy to look into the issue for you, but I would need for you to post into this thread under that account.

  Thanks!

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  ayam1 · Member · Apr 7, 2018 at 9:10 am

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  this is my email:
  (email visible only to moderators and staff)

  i can’t receive SMS .!

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  staff-doublebassd · Staff · Apr 7, 2018 at 2:24 pm

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  Hi there,

  I emailed the address connected to the account with information on how to get regain access.

  Please let me know if you did not receive the email.

  Thanks,

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  mohammed112 · Member · Apr 7, 2018 at 7:50 pm

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  thank you sooo much
  the problem solved..
  thanks again

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  staff-doublebassd · Staff · Apr 7, 2018 at 11:04 pm

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  You’re welcome!