I am unable to edit or find my pages in the dashboard

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  lincolnstreetinn · Member · Nov 25, 2017 at 7:07 pm

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  When I log in and try to edit a page, it says ‘Invalid Page Address – This page cannot be found. Check the web address or start a new page.’

  The blog I need help with is: (visible only to logged in users)

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  staff-frank · Staff · Nov 25, 2017 at 7:20 pm

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  Hi there,

  I suggest you try in another browser or clear your browser cache and then try again. Sometimes you can correct browser issues by logging out and clearing your browser’s cache and cookies (which will also log you out of any other site you are logged in on) and then closing down your browser. More troubleshooting tips here: https://en.support.wordpress.com/browser-issues/

  Let us know if that helps.

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  lincolnstreetinn · Member · Nov 25, 2017 at 7:38 pm

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  Did not help. I can still see the site at lincolnstreetinn.wordpress.com but when I look at the pages section on my dashboard, it just says “loading pages.” When I try to click on “edit page” from the link above, it says the error message I listed above.

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  staff-frank · Staff · Nov 26, 2017 at 5:38 am

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  Hi,

  I am adding the tag modlook to this thread to call this to staff’s attention. They will assist you as soon as they can.

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  staff-zinnia · Staff · Nov 26, 2017 at 2:24 pm

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  Does this continue to happen if you sign in on a different internet connection?

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  lincolnstreetinn · Member · Nov 28, 2017 at 6:42 pm

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  Yeup.

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  lincolnstreetinn · Member · Nov 28, 2017 at 6:44 pm

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  Even my current theme is blank.

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  lincolnstreetinn · Member · Nov 30, 2017 at 6:00 am

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  Any updates or thoughts on this?

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  gemmacevans · Member · Dec 1, 2017 at 4:12 pm

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  Hi lincolnstreetinn,

  Thanks for your patience, I can see what is causing this problem. Your accounts shows you disputed a renewal payment to WordPress.com and PayPal issued a <a href=”https://en.support.wordpress.com/payment/chargebacks/
  “>chargeback against us (a fraud prevention tool).

  When a chargeback is issued, all upgrades on your account are removed and your site is locked until you pay a chargeback fee or cancel the chargeback — which is why you were unable to edit any of your site’s pages. I have removed

  I’ve sent an email to the address on your Account Settings page about the next steps. I’ll follow up with you there.

  Thanks!