I am unable to edit posts and add new media

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  atiqahjk · Member · Jun 23, 2022 at 10:06 am

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  Hi there, I’m having trouble editing my posts. When I click on ‘edit’ I can only view a blank page. The same happens after I have cleared my cache and deactivated my plug-ins. Can you please assist? Thank you

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  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Jun 23, 2022 at 2:56 pm

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  Hi there!

  Could you let us know what operating system and browser (and versions of each) you’re using? Once we have that information, we’ll be better able to advise.

  Thanks!

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  atiqahjk · Member · Jun 24, 2022 at 1:47 am

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  Hey! I’m using
  Microsoft Windows 11
  Browser – Google Chrome 102.0.5005.115, 2022-06-15

  Let me know if there’s anything else you need?

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  staff-ozmodiar · Staff · Jun 24, 2022 at 1:54 am

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  Do you have any browser extensions running on chrome?

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  atiqahjk · Member · Jun 24, 2022 at 2:19 am

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  Just two – McAfee & ScreenBud Screen capture

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  kokkieh · Staff · Jun 24, 2022 at 4:38 am

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  Thanks. Can you check if disabling those make any difference?

  Also check if you have the same problem is you log in using incognito mode, or if you use another browser like Edge or Firefox.

  Besides the browser cache, this issue can also be caused by caching problems in your networking hardware, so unplug your modem/router for a few seconds, then restart it to see if that helps.

  Let us know the result :)