I am unable to log in

  • Unknown's avatar
    christinashantol · Member ·

    Hi, I have an account with WordPress my website is acshippingjm.com and I am unable to log into my dashboard and my website isn’t allowing persons to register or perform any functions. I am super stressed out. It is not accepting any of my emails either and my phone number is no longer in service so I am not getting any SMS when I enter my username

  • Unknown's avatar
    ryrhino00 · Member ·

    Hi,

    This forum is for sites hosted with WordPress .com

    Your site is using hosting with WordPress .org
    software.

    WordPress.com and WordPress.org are two independent entities, and things do not work the same on each of those versions.

    Your site hosting information can be seen at this link.

    https://gwhois.org/acshippingjm.com+dns

    Please use the WordPress.org forum for help.

    You will need to create an account there to be able to use that forum.

    https://wordpress.org/support/forums/

    If you want to know the differences between .com and .org please read this document.

    https://wordpress.com/com-vs-org/

    Your hosting provider’s support may also be able to help

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