I am unable to log on to my admin page
-
Hello,
I am unable to log on to my websites admin page. I had someone doing all my admin and I am not working with that person anymore. So I cant log in. I tried my normal log in that it used to be and it says error even when I say forgot password. I have no way of logging in. I tried to go on to my wordpress account and log in that way and it logged me into my account but it will only let me have access to my other site weardreamworld.com. I need access to both not just haleysart.com
The blog I need help with is: (visible only to logged in users)
-
Hi,
Are both weardreamworld.com and haleysart.com in the same account? I’ve called for staff attention to the topic. Staff will respond to you, either here or elsewhere.
-
Hi @haleysart!
It looks like your site is self-hosted and not hosted on WordPress.com. You can learn more here: https://wordpress.com/support/com-vs-org/
Because we aren’t hosting the site, we wouldn’t be able to help much with logging in or account recovery. Public DNS records show the domain using Cloudflare nameservers, so we also can’t direct you to where it may actually be hosted: https://www.whatsmydns.net/#NS/haleysart.com
We can tell you that the domain is registered through Wild West Domains, LLC via GMP&THREE: https://gmpand3.com/
Other historical lookups show the domain has been using Cloudflare since 2017. Prior to that, it was using a GoDaddy IP address, so the site could still be hosted there. If you have access to the Cloudlfare account, you could check the A records and figure out where it’s actually hosted.
Your best bet may be to reach out to GMP&THREE’s support since they are the current registrar: https://gmpand3.com/contact-us-2/Hope this helps!
- The topic ‘I am unable to log on to my admin page’ is closed to new replies.
WordPress.com Forums 