I am unable to reach the dashboard to make changes

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  estribeneli · Member · Sep 6, 2022 at 11:31 pm

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  Hi, o just logged into a clients site and i can’t acces its dashboard abd neither cab he, i need help

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  aleone89 · Staff · Sep 7, 2022 at 9:55 am

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  Hello there,

  Many thanks for reaching out.

  Are you able to confirm the URL of the website that you need assistance with please?

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  estribeneli · Member · Sep 8, 2022 at 1:25 am

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  https://grandemperial.global/ is the correct website link thanks

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  fstat · Staff · Sep 8, 2022 at 6:46 am

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  To recover access to that site, please follow this guide:

  https://wordpress.org/support/article/resetting-your-password/

  For more help, you can contact GoDaddy as it appears that the site is hosted by them.