I am unable to renew my domain….that was trasnferred to me from another person

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  jlheisey · Member · Nov 13, 2014 at 3:15 pm

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  I am unable to renew my domain. It expires tomorrow.
  alamosachristianhomeschool.com

  The blog I need help with is: (visible only to logged in users)

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  auxclass · Member · Nov 13, 2014 at 3:26 pm

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  Flagged for staff attention to help you

  What account was the domain transferred from? In case of problems – it would help the staff help if the account that transferred the upgrades to you would log into this thread and confirm that they wanted the upgrades, including the billing transferred to your account – please have them be very clear with small words – that will help the staff if part of the transfer was not done correctly

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  jlheisey · Member · Nov 13, 2014 at 11:22 pm

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  I have emailed this thread to the former domain holder… but for time sensitive reasons (domain expires tomorrow!!):
  Yes, I (the new domain holder) am to take over billing responsibilities

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  jlheisey · Member · Nov 13, 2014 at 11:30 pm

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  or, in small words:
  user COHIC is to pay for domain…

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  shawnajroberts · Member · Nov 15, 2014 at 1:16 am

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  I’m happy to transfer this domain to your account, however I need the original owner of the upgrade to contact us with that request.

  They can just leave a comment on this thread to confirm that they want to transfer the domain alamosachristianhomeschool.com to your username.

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  auxclass · Member · Nov 15, 2014 at 1:20 am

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  you can also go to: http://alamosachristianhomeschool.com/

  And renew as a gift now – that will not change the ownership but will get rid of the black screen and buy you some time to take care of the final part of the domain name transfer

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  shawnajroberts · Member · Nov 15, 2014 at 1:40 am

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  Good point auxclass! Thanks for mentioning that. :)

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  auxclass · Member · Nov 15, 2014 at 1:47 am

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  You be welcome

  Right nice of me to suggest the gift renewal a year or so back I guess :)

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  jlheisey · Member · Nov 15, 2014 at 11:45 pm

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  ok. I am more than peeved at this point.
  Not only was the account not transferred as asked by the original owner, but I am locked out of the account, the domain expired yesterday and I can’t use the gift option. Our organization is in jeopardy of losing our site due to support miscommunications. Got any other bright ideas ??!!!
  Not sure why it won’t give me the gift option…

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  everyopportunity · Member · Nov 15, 2014 at 11:56 pm

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  I am the owner of the account and request it to be transferred please. Thank you.

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  jlheisey · Member · Nov 17, 2014 at 6:00 pm

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  I know this is supposed to be handled via forums and emails, but we now have 6 days left in our grace period before we completely lose the domain name. Is there any way someone could PLEASE PLEASE call me to get this taken care of immediately???

  [removed by staff]

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  shawnajroberts · Member · Nov 17, 2014 at 11:38 pm

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  It looks like Joel helped everyopportunity transfer the domain for you. Please let me know if there’s anything else I can help with.