I am unable to see my paid domain

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  smitagsonawane · Member · Jun 1, 2021 at 4:37 pm

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  I had purchased the domain on wordpress and unable to find the link. Also in my account history I am unable to find the transaction

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  staartmees · Member · Jun 1, 2021 at 4:54 pm

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  What is the URL of your domain?

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  smitagsonawane · Member · Jun 1, 2021 at 6:04 pm

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  http://www.link2ink.com

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  kokkieh · Staff · Jun 2, 2021 at 5:09 am

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  The domain, link2ink.com, is neither registered nor hosted with us on WordPress.com.

  That domain is registered with https://fabulous.com/, so you need to contact them for any help with that domain.

  The domain you had registered with us is link2ink.in – you bought that domain from us on 11 January, and cancelled it for a full refund on 13 January.

  The domain has since been registered by a different WordPress.com username account, so that account now owns the domain.

  If that other account also belongs to you, but you don’t remember the login details for the correct account, please follow our account recovery process at https://en.support.wordpress.com/account-recovery/ so we can help you regain access.

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  smitagsonawane · Member · Jun 2, 2021 at 5:48 am

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  Yes thats right. Its link2ink.in domain that i purchased and cancelled but repurchased on 20th Jan 2021. But unable to see its whereabouts.

  Please share your email id for me to share the bank statement snapshot of the transaction for your reference.

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  kokkieh · Staff · Jun 2, 2021 at 5:59 am

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  You did not repurchase that domain using the smitagsonawane account you’re currently logged in as.

  You repurchased that domain using a different WordPress.com username account, associated with a different email address. You need to be logged in as that other username to see this domain.

  If you don’t remember the login details for the correct account, please follow the account recovery process I linked to above. We cannot help with account access issues in the public forums.