I am Unable to use media file

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  fertichem2020 · Member · Jul 2, 2020 at 5:27 am

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  Hello, I am unable to use media files to my word press website, https://www.ferticheminfoindia.com, also a new button is automatically created on front page name as uploader please help me

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  staff-mckluskey · Staff · Jul 2, 2020 at 9:23 am

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  Hi there!

  I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so we can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

  WordPress.com vs. WordPress.org

  You can look for help at the community forums here: https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.