I am using another website to host but I need to cancel the redirect I purchased

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  quietvibrations · Member · Mar 31, 2016 at 12:34 pm

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  I switched from wordpress to another web host. I used a redirect for my wordpress website since I used a different name prior. I was in another country and couldn’t cancel the automatic renewal fee for the redirect and would like to cancel it. Can I get my money back? I’m not even using wordpress anymore.

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Mar 31, 2016 at 7:27 pm

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  Hi –

  You will need to talk to staff about your refund, I am not sure if there is anything that they can do for you. I have tagged this thread ‘modlook’ to notify them that you are in need of assistance. Please subscribe to this thread, and they will contact you here.

  More information on refunds: https://en.support.wordpress.com/refunds/

  Have you tried to request the refund via your Manage Purchases page? https://wordpress.com/purchases