I asked a refound last saturday, but no email received and no refound

  • Unknown's avatar
    gisellaruffati · Member ·

    last saturday I contact happy engineer to remove my purchase, Andrea B answered me and cancelled my order. But up to now no changes: no email received with refound

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    I can confirm we processed your refund on 7 January, so 4 days ago. However, it can take up to 10 business days before you will receive the refund. This is because banks take a while to process it. We do not control that.

    You can see a receipt for the refund here:

    https://wordpress.com/me/purchases/billing/

    If you haven’t received your refund in 10 business days, please contact your bank and provide them the reference number in the receipt so they can follow up on it.

  • The topic ‘I asked a refound last saturday, but no email received and no refound’ is closed to new replies.