I bought a wordpress theme and want to download the zip file.

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  corporatevacations · Member · Aug 27, 2013 at 4:14 pm

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  How do I download my wordpress theme zip file without buying the theme again? I already exported the xml content file.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Aug 27, 2013 at 4:18 pm

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  If you want to use any third party theme or build your own theme then don’t waste any time here at all. The only themes you can use on a free hosted WordPress.com blog are those found here > Appearance > Themes and showcased here > http://wordpress.com/themes/

  You cannot build your own theme or import a theme and use it on a free hosted WordPress.com blog. We do not have FTP access to free hosted WordPress.com blogs and we not able to upload any third party themes.
  http://en.support.wordpress.com/ftp-access/
  http://en.support.wordpress.com/themes/adding-new-themes/

  There is no upgrade you can purchase that changes that. http://support.wordpress.com/com-vs-org/

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  corporatevacations · Member · Aug 27, 2013 at 6:07 pm

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  So I cannot download the $60 theme template that I paid for?

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  auxclass · Member · Aug 27, 2013 at 6:19 pm

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  Correct – but you have 30 days to get a refund and there might be a theme similar to the one you got here – look on the bottom for credits and if the theme is based on a theme by an outside company check with the outside company to see what they offer

  You can also try asking over at WordPress.ORG if anyone in the help forum knows of a similar theme to the one you want

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  timethief · Member · Aug 28, 2013 at 5:47 am

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  Provided you are logged in under the same username account that purchased the upgrades, you can request a refund from your dashboard.

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
  http://en.support.wordpress.com/upgrades/#refunds
  If applicable also see http://en.support.wordpress.com/bundles/#canceling-a-bundle

  Note: It takes from 1 – 2 weeks for the refund to be received.

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  pmciano · Member · Aug 28, 2013 at 3:14 pm

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  Howdy :-)

  The responses you have received are correct.

  Would you like a refund for the Bold News theme?

  Let me know how you’d like to proceed or if you have any other questions.

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  corporatevacations · Member · Aug 28, 2013 at 3:15 pm

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  Yes I would like like a refund please.

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  pmciano · Member · Aug 28, 2013 at 3:19 pm

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  I have fully refunded your purchase, as requested. Please note, it normally takes around a week for a refund to appear on your financial statement.

  If you have anymore questions regarding this transaction, let me know :-)

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  corporatevacations · Member · Sep 20, 2013 at 8:11 pm

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  Paul

  My company has not received this refund credit for my theme and it will a month since I asked for this request on next week. Please let me know the stauts.

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  pmciano · Member · Sep 23, 2013 at 12:53 pm

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  Hi there,

  As far as I can tell, the charge for the Premium Theme, Bold News, for $60 was successfully refunded:

  https://corporatevacations.wordpress.com/wp-admin/paid-upgrades.php?page=billing-history&user=53552095&action=view&id=4159791

  The credit card that the refund was issued to belongs to a Michael Dixon.

  I suggest contacting your credit card company to verify that the refund went through. Perhaps the refund missed the most recent billing cycle.

  Afterwards, if you still do not see any record of the refund, let me know, and I will forward this inquiry to our Auto Pay team for further investigation and a prompt resolution.

  Thank you for your patience.