I bought Fresh News Premium theme but it didn't got activated !
-
I bought FRESH NEWS premium theme directly through my dashboard and wen through the whole process.
I then received an e-mail confirmation with a receipt of the 45$ for the theme. However, the theme didn’t got activated !Please get back to me as soon as you can !
This is the 4th time I send this support message in 4 days and I still didn’t got any reply and it’s kind of urgent !
Blog url: http://expressjr.wordpress.com/ -
-
Yes that’s how I purchased it.
I went to Appearance → Themes then to Fresh News theme and clicked on Purchase($45.00).Went through the whole payment process, received a receipt by e-mail and got a notification on the admin page that the theme was activated and that I could now view my site.
I clicked on it and it redirected me to my blog but nothing had changed.
-
Right you are, sorry about that. It looks like we’ve had a glitch on that purchase. I’ve added the necessary credits to your account so that you can try the purchase again. Could you try?
-
-
No, sorry. You can “buy” it again, but using the credits I’ve added to your account. You won’t be billed again.
-
-
Okay it worked ! :D
Thanks for your help this Staff Questions section in the Forum is really effective :)
- The topic ‘I bought Fresh News Premium theme but it didn't got activated !’ is closed to new replies.