i bought zagetti theme and can't install

• 

  soveryclever · Member · Aug 31, 2011 at 3:24 pm

  • Copy link
  • Add topic to favorites

  zagetti is a theme on theme forest- i am almost certain i used a theme forest theme on http://www.lidestrigriffin.com before. do i need to upgrade my account or can zagetti not be used at all- in which case i need to ask for a refund?
  i picked it because you can use a large vertical image on the home page.
  Blog url: http://soveryclever.wordpress.com/

• 

  evarlese · Member · Aug 31, 2011 at 3:58 pm

  • Copy link

  Hi there,

  I’m afraid custom themes cannot be uploaded to WordPress.com:
  http://en.support.wordpress.com/themes/adding-new-themes/

  The site that you’re referring to, lidestrigriffin.com, appears to be a self-hosted site. Your current site, soveryclever.wordpress.com, is hosted on the WordPress.com servers.

  We do have a wide variety of themes that you can choose from over at our Themes Showcase:
  http://themes.wordpress.com

• 

  soveryclever · Member · Sep 4, 2011 at 6:17 pm

  • Copy link

  lidestrigriffin.com is wordpress using the photocrati theme. is this simply an issue of “hosting?” and if so, what do you recommend?
  hilarylphoto.com is also wordpress using the photocrati theme.
  ?

• 

  1tess · Moderator Emeritus · Sep 5, 2011 at 8:07 am

  • Copy link

  @soveryclever

  There are 2 very different, distinct, and separate kinds of WordPress:
  wp.COM and wp.ORG
  http://en.support.wordpress.com/com-vs-org/

  At wp.COM, hosting is free and we can not upload themes. The only themes we can use here are the ones you see in your dashboard:
  Appearance —> Themes

  The first link you provided is self-hosted, (someone pays for hosting the site) using software from wp.ORG.

• 

  1tess · Moderator Emeritus · Sep 5, 2011 at 8:16 am

  • Copy link

  @soveryclever

  in which case i need to ask for a refund?

  I’m not sure what you paid for?
  http://soveryclever.wordpress.com/ is a wp.COM blog.
  Did you pay for domain mapping here?
  http://en.support.wordpress.com/domain-mapping/

  If so, then you need to contact Support Staff directly:
  support@wordpress.com

• 

  1tess · Moderator Emeritus · Sep 5, 2011 at 8:20 am

  • Copy link

  @soveryclever

  Just to be clear, I can not help you: I am a volunteer, a fellow blogger here. Though it says “moderator” under my name, I am not staff: staff people have the grey background around their names and gravatars.

• 

  1tess · Moderator Emeritus · Sep 5, 2011 at 8:33 am

  • Copy link

  Sorry, it’s the middle of the night for me. If you bought a theme, then you also need to find a host. You can then use your theme with a (free) download from wp.ORG to use that theme.

• 

  evarlese · Member · Sep 6, 2011 at 4:34 pm

  • Copy link

  Following up: it sounds like you bought a theme from Theme Forest, http://themeforest.net. Is this correct?

  If so, you will need to contact Theme Forest for a refund. However, as @1tess stated, you can use a custom theme if you purchase your own hosting to use with WordPress.org software, available at http://wordpress.org

  We have hosting recommendations available here:
  http://get.wp.com/hosting/

  If you have any specific questions about the difference between WordPress.com and WordPress.org, and which might be more appropriate for your needs, please do not hesitate to ask.