i bought zagetti theme and can't install
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zagetti is a theme on theme forest- i am almost certain i used a theme forest theme on http://www.lidestrigriffin.com before. do i need to upgrade my account or can zagetti not be used at all- in which case i need to ask for a refund?
i picked it because you can use a large vertical image on the home page.
Blog url: http://soveryclever.wordpress.com/ -
Hi there,
I’m afraid custom themes cannot be uploaded to WordPress.com:
http://en.support.wordpress.com/themes/adding-new-themes/The site that you’re referring to, lidestrigriffin.com, appears to be a self-hosted site. Your current site, soveryclever.wordpress.com, is hosted on the WordPress.com servers.
We do have a wide variety of themes that you can choose from over at our Themes Showcase:
http://themes.wordpress.com -
lidestrigriffin.com is wordpress using the photocrati theme. is this simply an issue of “hosting?” and if so, what do you recommend?
hilarylphoto.com is also wordpress using the photocrati theme.
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There are 2 very different, distinct, and separate kinds of WordPress:
wp.COM and wp.ORG
http://en.support.wordpress.com/com-vs-org/At wp.COM, hosting is free and we can not upload themes. The only themes we can use here are the ones you see in your dashboard:
Appearance —> ThemesThe first link you provided is self-hosted, (someone pays for hosting the site) using software from wp.ORG.
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in which case i need to ask for a refund?
I’m not sure what you paid for?
http://soveryclever.wordpress.com/ is a wp.COM blog.
Did you pay for domain mapping here?
http://en.support.wordpress.com/domain-mapping/If so, then you need to contact Support Staff directly:
support@wordpress.com -
Just to be clear, I can not help you: I am a volunteer, a fellow blogger here. Though it says “moderator” under my name, I am not staff: staff people have the grey background around their names and gravatars.
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Sorry, it’s the middle of the night for me. If you bought a theme, then you also need to find a host. You can then use your theme with a (free) download from wp.ORG to use that theme.
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Following up: it sounds like you bought a theme from Theme Forest, http://themeforest.net. Is this correct?
If so, you will need to contact Theme Forest for a refund. However, as @1tess stated, you can use a custom theme if you purchase your own hosting to use with WordPress.org software, available at http://wordpress.org
We have hosting recommendations available here:
http://get.wp.com/hosting/If you have any specific questions about the difference between WordPress.com and WordPress.org, and which might be more appropriate for your needs, please do not hesitate to ask.
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