I can´t enter to my account

• 

  juanxo22 · Member · Aug 12, 2015 at 11:18 am

  • Copy link
  • Add topic to favorites

  Hello ! I created this account because I can not access my blog on wordpress.

  I deleted by mistake google authenticator and I don´t have the verification codes to enter my account.

  My real blog is http://www.pobrediablo.es and my email is (email visible only to moderators and staff)

  Please , I need someone to occur disabling the option to check in two steps or provide me a verification code to enter.

  Thanks

  Juanxo

  The blog I need help with is: (visible only to logged in users)

• 

  richrobinkoff · Member · Aug 12, 2015 at 12:41 pm

  • Copy link

  Hi there.

  Your best course of action would be to use the account recovery process. Please complete the form at this link https://en.wordpress.com/wp-login.php?action=recovery and a staff member will contact you privately via email to work with you to resolve the situation.