I can add users but they can't see the blog from their dashboard
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Hi there – I am running this blog for a conference and have added a group of student bloggers. All students have created their wordpress accounts (just usernames) and I have added them all as Authors, however one of them (and it could be all of them but at this stage it’s just one), can’t access the admin end of the blog. She logs into her wordpress account and there is no link to the blog from her dashboard. I’ve tried logging in as her and have found the same thing.
Any suggestions? I’ve removed her and re-added her. Still nothing.
The blog I need help with is: (visible only to logged in users)
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Please contact Staff directly on this. Here’s the link http://en.support.wordpress.com/contact/ After you use the searchbox, under the search results, at the bottom of the page there will be a section that says “Have you found the answer to your question?” You can choose either “Yes I found the answer to my question.” or “No I didn’t find the answer to my question and I would like to contact support for help.” The no option will reveal the contact form.
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Thanks so much timethief. I spoke again to the student who was having problems and found that she had an old WordPress account that was associated with the email she’d given me. She gave me the email address associated with her new account and the problem is now rectified. Fingers crossed they haven’t all done the same thing!
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That’s great news! I’m so glad this is now sorted for you and hope the others don’t do the same but if they do you will know the answer to their problem. Happy blogging! :)
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