I can get into my website but cannot get to the dashboard to make alterations

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  rafatitsbestpti · Member · Oct 26, 2018 at 4:59 pm

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  Me again! I can get to view my website but cannot get into make any changes.

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  neelgajjar · Member · Oct 26, 2018 at 5:02 pm

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  Hi,

  It would be helpful If you could share your website URL with us. And please check whether your website is hosted on wordpress.com.

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  themagicrobot · Member · Oct 26, 2018 at 5:24 pm

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  A member of staff @gemmacevans explained previously:

  Please try logging out of rafatitsbestpti and log back in with the username wemrotary instead.
  This username can also be used to reset your password:
  https://en.wordpress.com/wp-login.php?action=lostpassword
  If you don’t receive the password reset email, please fill out the account recovery form and submit a transaction ID for one of your upgrades:
  https://en.support.wordpress.com/account-recovery/#account-recovery-form