I can no longer go into my account

  • Unknown's avatar
    layla94e683ba91 · Member ·

    I have reset the password, but when I log in with my new password, it says my blog ‘My life in Silicon Valley’ http://www.laylasabourian.com no longer exists ,

    WP.com: Yes
    Correct account: Unknown

  • Unknown's avatar
    workingangela · Member ·

    Hey there,

    I’m glad to assist you with this.

    Perhaps you are using WordPress.org instead of WordPress.com? There is a difference between the two. You were probably trying to log in via WordPress.com instead of the self hosted version of WordPress.com. When resetting the password, did you receive an email from WordPress.org?

    Please try logging in via this link and see if it helps? https://login.wordpress.org/

    Additionally, you can take a look at this to know the difference between the two platforms: https://wordpress.com/support/com-vs-org/

    Have a good one.

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    Your site at laylasabourian.com is using the WordPress.org software and is hosted by GoDaddy. We aren’t able to provide direct support for sites using WordPress.org as this forum is for WordPress.com sites. If you aren’t sure about the differences, please check out this page: WordPress.com vs WordPress.org.

    I’ve noticed that the usual login page for self-hosted WordPress.org sites is not loading on your site. So you’d want to contact GoDaddy support for help there. As your hosting service provider, they can help you with logging in to the site.

    You can also post on the WordPress.org support forum as your site uses the WordPress.org software. Here’s the link to the WordPress.org forum: https://wordpress.org/support/forums

    Regards

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