I can no longer log into my account.

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  strongsidedft · Member · May 19, 2020 at 2:09 pm

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  I haven’t used my website or logged into in a while now when I go to log in or even open the website I get an HTTP ERROR 500. How can I get my website back?

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  staff-mckluskey · Staff · May 20, 2020 at 8:51 am

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  Hi there!

  I don’t see any sites under your account, what’s the address of the site you’re working on?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out and you’ll want to seek help at these forums:

  https://wordpress.org/support/forums/

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  strongsidedft · Member · May 20, 2020 at 3:12 pm

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  I know. It is as if my account/site never existed.

  My Site is/was;

  http://www.strongsidedft.com

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  staff-doublebassd · Staff · May 20, 2020 at 5:10 pm

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  Hi there,

  I checked your site and it appears you’re in the wrong forum. Your site is using the open-source WordPress.org software and you need to seek help at these forums:

  https://wordpress.org/support/forums/

  These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would first reach out to your site host for help. It looks like you are hosting your domain with Go Daddy:

  https://whois.domaintools.com/strongsidedft.com

  If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Thanks!