I can no longer log into my website at all
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I can no longer log in to my website from WordPress. I used to log in via http://www.leucillinfamilysanitiser.co.uk/wp-admin but when I try and log in it gives me a 404 error and when I log in via just the WordPress login, I don’t get any access to my website. I’m no expert on websites (no surprises there) if this is to do with the domain name being through 123reg please can you explain what I need to do to gain access to it again. I didn’t make any changes my end. Thank you.
WP.com: Unknown
Jetpack: Unknown
Correct account: Unknown -
Hello there!
I have checked your site and it looks like your site is hosted with third-party Registrar. Here in this forum we only provide support for sites that are hosted in WordPress.com only. If your site is hosted somewhere else please create a ticket here in https://wordpress.org/support/ and get help there.
You can learn more about the difference between WordPress.com and WordPress.org here:
https://wordpress.com/com-vs-org/
Regards:
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Hi there,
It looks like your WordPress is under self-hosted WordPress.org. This forum is specifically for websites hosted in WordPress.com. You can get support from the WordPress.org forum instead: https://wordpress.org/support/forums/.
Here are the differences between these two entities: https://wordpress.com/support/com-vs-org/
You can check with your hosting provider’s support on how to regain access to your website.
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