I can no longer update the website,

  • Unknown's avatar
    soaicl · Member ·

    it says ‘this page is just a draft play around and click update when you’re finsihed’

    Unfortunately the edit menu is greyed out and I can’t hit update let alone change any aspects of the site.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    The site at doubleobikes.com is not hosted with us on WordPress.com, but using the open source WordPress software, hosted at iPower.com. That software is made and supported by the community on WordPress.org.

    Looking at the source code for your site in my browser, it looks like you’re using the Elementor plugin to create your content, so I’m guessing this issue is likely related to that plugin. You can find support for Elementor here:

    https://wordpress.org/support/plugin/elementor/

    For general help with the version of WordPress you’re using, you can post in their community forums at https://wordpress.org/support/forums/

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