I can not accees my website and i don’t know how to reset

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  ukqmarketing · Member · Apr 15, 2019 at 9:04 am

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  Hello
  I can’t access my website and the host provider is WordPress.
  I NEED HELP WITH FTP
  Thanks

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  staartmees · Member · Apr 15, 2019 at 9:16 am

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  What is the URL of your website on the wordpress.com platform? wordpress.com doesn’t have FTP-access so it it’s most likely you are using the open source wordpress.org.

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  fstat · Staff · Apr 15, 2019 at 9:16 am

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  Hi there,

  Can you please let me know your site’s address so I can point you in the right direction of getting support?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open source WordPress.org software you need to seek help at these forums:

  https://wordpress.org/support/forums/