I can not access it after getting hacked

  • Unknown's avatar
    ricardovieirawedston · Member ·

    i have changed the password to wordpress now however no plugins or the page load, i get a 404 error. Ive tried using filezilla and php to access the website files but it doesnt let me and the password apparently is different. Should i just make a new domain or is there any way to log in

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider.

    Please contact support at your hosting provider, Bluehost.com, directly for help with this.

    For general help with the version of WordPress you’re using, you can ask the WordPress.org community over at https://wordpress.org/support/forums/

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