I can not access my account?

• 

  77gslinger · Member · Sep 6, 2022 at 6:46 pm

  • Copy link
  • Add topic to favorites

  I( am unable to access my account at http://www.feandft.com

  I have not been working on it for quite some time but need to make some important changes to it

  Thank You

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  staff-blorbo · Staff · Sep 6, 2022 at 6:49 pm

  • Copy link

  Hi there, your site is not hosted with WordPress.com; it is a site using the open-source WordPress software (from WordPress.org) but hosted with Fatcow.

  You should be able to log in to it through http://www.feandft.com/wp-login.php Is that where you are getting stuck?

  Because we use a custom login system on WordPress.com, we are not able to help you regain access, but for the version of WordPress that your hosting provider uses, you can find help in the support forums here: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  Before you ask for help there, though, you may want to try the steps they recommend here first: https://wordpress.org/support/article/resetting-your-password/

  With that said, if you’d like to manage your WordPress.org site through WordPress.com, that is one of the features of the Jetpack plugin: https://jetpack.com/support/getting-started-with-jetpack/ :)