I CAN NOT ACCESS MY BLOG

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  coinselheiro · Member · Dec 29, 2019 at 2:33 pm

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  Hi, I created a blog in 2010, I used it since there. But, from 2012 or 2013 till here I did not. Now, I trying to access it but unfortunately I can not.
  I was asked to share my cellphone number in order to receive a code. I did it but I just cant receive it.

  So, dear WordPress team, is there any way you could help?

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  justjennifer · Member · Dec 29, 2019 at 4:44 pm

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  Hi there, what is the address of the site are you trying to access?

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  coinselheiro · Member · Dec 30, 2019 at 12:26 am

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  alfabetizadorfinanceiro.wordpress.com

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  coinselheiro · Member · Dec 30, 2019 at 12:28 am

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  But I also have replied you e-mail with more details.
  Thanks for your support.

  I really hope we find a way to solve this issue.

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  justjennifer · Member · Dec 30, 2019 at 7:37 am

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  Hello again, If you have contacted Support via email they will follow up with you there but you need to be logged in to WordPress.com with a different account alfabetizadorfinanceiro in order to access the site you mentioned.

  If you still have access to the email address you used to register your site, you can reset your password following this guide: https://en.support.wordpress.com/passwords/#lost-password If you don’t remember which email address you used, you can try all your known email addresses in that form or if you had email notifications of new comments on your site, you could try leaving a comment or filling out a contact form on that site and then see where the email notification goes.

  Barring that, you’ll need to recover your account following this support guide https://en.support.wordpress.com/account-recovery/