I can not checkout when purchasing personal plan

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  misscarriewu · Member · Sep 3, 2020 at 6:34 am

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  I can not checkout when purchasing personal plan. Please help. I need to have my website with our own domain name.

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  bizanimesh · Staff · Sep 3, 2020 at 8:38 am

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  Hi there,

  This topic is tagged as “modlook” for WordPress staff assistance. They work through all tagged threads every day, replying to the oldest threads first. Someone from the team will get back to you asap. 🙂

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  kokkieh · Staff · Sep 3, 2020 at 11:11 am

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  Hi there,

  Please click the Contact Us link in the notice that’s appearing in your dashboard saying purchases are blocked for your account. That will allow you to open a support ticket directly with our billing support team.

  We’re not able to help with blocked purchases in the public forums.