I can not connect to my previous website myopiafree.wordpress.com

  • Unknown's avatar
    otief0009cee78d · Member ·

    I need to know how to relog onto my site:
    myopiafree.wordpress.com
    contact me at:
    (email visible only to moderators and staff)
    thanks.

    Self-declared URL: 11286 Weatherstone DR
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    otief0009cee78d · Member ·

    I need help with this recovery process.

    WP.com: Yes
    Correct account: Unknown

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there!

    Please do not create duplicate threads. I merged your other post into this one and will reply to you here.

    If you have the transaction IDs from charges on this account, you can use the Account Recovery form to prove ownership of the site, then WordPress.com support can help you from there. You can find that form here:

    https://wordpress.com/wp-login.php?action=recovery

    Just fill out as much information as you have, including an email address where Support can get in touch. The transaction ID will be on your bank statement as WordPress followed by a letter/number code. They’ll look like this:

    WordPress XXXXXXXXXX

    You can read more about what the account recovery process entails here:

    https://wordpress.com/support/account-recovery/

    If you don’t have that information, Please send an email to passwordhelp@wordpress.com explaining the situation, and we’ll see if there’s anything we can do for you. Please note there is no guarantee they will be able to help you regain access to this site.

    I hope that clarifies things!

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