I can not connect to the app

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  govesmalta · Member · Nov 30, 2021 at 11:31 am

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  We can not connect with the app, It shows both store, but I get connect message.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  kokkieh · Staff · Nov 30, 2021 at 12:21 pm

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  Hi there,

  Are you speaking of the WordPress mobile app?

  I see you have two sites connected to this WordPress.com account via the Jetpack plugin, so as long as you log into the app using your WordPress.com username and password, both those sites should be listed in the app automatically.

  If that’s not what you see, can you confirm the URL of the site that’s not showing up in the app?

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  govesmalta · Member · Nov 30, 2021 at 12:30 pm

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  No Jetpack Woo Coom app We found the issue,

  WP Hide & Security Enhancer

  
  Was creating the issue of no connection app to store. We disable the plug in at it works.