I can not customize my WordPress theme

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  continentalpartners · Member · May 4, 2017 at 1:47 am

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  Hello, I am using the Sydney theme, unfortunately I can not save any change I make in the ‘dashboard’ or even in the ‘customize’ section.

  http://www.continentalpartners.com.mx

  I live in China, I am trying with and without the best VPN for China (KuaiXian), using the latest version of Chrome and still I can not update my website.

  Please help me to find a solution.

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  otpidusprime · Member · May 4, 2017 at 12:20 pm

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  Hello @continentalpartners,
  http://www.continentalpartners.com.mx/ is not hosted on WordPress.COM. And also, it is using the WordPress.ORG software package.

  You have posted your issue in the wrong forum. This forum only supports the sites hosted on WordPress.COM and not elsewhere.

  Both(WordPress.COM and WordPress.ORG) are different products. You can find out the differences between them here: https://en.support.wordpress.com/com-vs-org/

  To get help, please post your question on the WordPress.ORG support forum: https://wordpress.org/support/

  We are really sorry that we cannot help even tough we want to. Hope you issue gets resolved ASAP.

  Thanks!

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  continentalpartners · Member · May 5, 2017 at 2:14 am

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  Hello!

  I didn’t notice since I just was trying to find answers everywhere. I think I was a bit desperate.

  I already found a temporary solution and I will refer to wordpress.org instead.

  Thanks,
  Damian

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  otpidusprime · Member · May 5, 2017 at 9:49 am

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  Hi Damian,
  No Worries… We understand. 😇