I can not enter on my page from North of Spain

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  elinversorparticular · Member · Sep 18, 2017 at 6:08 pm

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  I can not enter on my page https://elinversorparticular.wordpress.com I can not enter on other pages from wordpress.com, for example I can enter on my wordpress edit module but I can not enter on the page https://es.forums.wordpress.com/. The alert is:

  No se puede acceder a este sitio web

  es.forums.wordpress.com ha cerrado la conexión de forma inesperada.
  Prueba a:
  Comprobar la conexión
  Comprobar el proxy y el cortafuegos
  Ejecutar Diagnósticos de red de Windows
  ERR_CONNECTION_CLOSED

  Could you help me please?

  Thanks in advance

  The blog I need help with is: (visible only to logged in users)

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  sdixon194 · Member · Sep 18, 2017 at 6:11 pm

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  Hi there,

  We’re sorry you’re having trouble reaching your site. Apparently there is an issue with users accessing their websites from Spain specifically. Staff members are aware and are looking into the issue as we speak!

  Thanks for your patience, hang tight!

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  staff-doublebassd · Staff · Sep 19, 2017 at 9:34 pm

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  Hi there,

  @sdixon194 is correct. We are in the process of touching base with your ISP provider, Movistar in regards to the issue. We’re trying to get things rectified as soon as possible and we will most certainly keep you all updated.

  Thanks again for your patience!

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  staff-doublebassd · Staff · Sep 19, 2017 at 10:10 pm

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  Hi there,

  There has been reports that Movistar has fixed the issue on their end. Is your site back up and running? Let me know if everything is working for you. Thanks!