I can not get in the back end of my website

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  magdorjewelry · Member · Dec 4, 2019 at 2:13 am

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  Hi I need to edit my website but haven’t been able to log into my account on wordpress. I do not remember information. it have been 2 years since I edited my website. My domain is http://www.magdor.co

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  staff-mckluskey · Staff · Dec 4, 2019 at 9:28 am

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  Hi there!

  I’m afraid that, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Siteground.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

  WordPress.com vs. WordPress.org

  You can look for help at the community forums here: https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.