I can not get in to my site

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  petriinalleyahoocom · Member · May 9, 2023 at 8:49 am

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  This site (https://petronelladesign.wordpress.com/) was established with my school e-mail address.
  I now have graduated and I have no access to that E-mail, it no longer exist.
  I can not get into my site!
  I know the username (old E-mail address) and the password. But when I try to log in, I write my username (the old E-mail address), it won’t ask for the password, instead it just says ‘we have sent a link to your E-mail’. But I CAN NOT GET INTO THAT E-MAIL!
  I have tried to contact WordPress, but I haven’t received any answer.
  I had to set up this another WordPress site to try to get some help!

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · May 9, 2023 at 11:32 am

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  Hi there,

  I’m sorry to hear that you’re having trouble accessing your WordPress.com account, and I’ll do my best to help you out.

  It seems that you have set up the option to log in with a link sent to your email instead of a password. In order to use a password to log in, you’ll need to reset your password. However, this also requires access to your old email address.

  The best solution here would be to reach out to your school and explain your situation. Ask them if it’s possible to temporarily restore your old email address so that you can access your WordPress.com account. Once you’ve regained access, you’ll be able to change your email address.

  I understand that this may be a frustrating situation, but unfortunately, this is the only solution. Your school should be able to help you with this.

  If you have any other questions or concerns, please don’t hesitate to reach out. We’re here to help.