I can not log in to my website. http://www.arniebrown.com

• 

  arniebro · Member · Jun 8, 2018 at 1:27 pm

  • Copy link
  • Add topic to favorites

  Please help me reset my pass word.
  I was using a SEO from another country. I gave he my user name and pass word.
  Now I can not get into my website, or get a code from WordPress to create a new password. Please advise.
  Arnold Brown
  (email visible only to moderators and staff)

• 

  themagicrobot · Member · Jun 8, 2018 at 1:50 pm

  • Copy link

  I’m very sorry but you’ve asked this in the WordPress.com support forum before: https://en.forums.wordpress.com/topic/i-need-help-changing-my-password-the-link-always-takes-me-to-twitter-and-i-do-not-do-twitter/
  However your site is hosted by GoDaddy, not WordPress.com and consequently isn’t on WordPress.com servers so WordPress.com staff can’t help. You’ll need to follow the links given in that previous thread.

• 

  akpolattekin · Member · Jul 13, 2018 at 8:03 am

  • Copy link

  I cannot login mywebsite
  And a new password does not come
  best regards

  AnaSayfa

• 

  fstat · Staff · Jul 13, 2018 at 11:37 am

  • Copy link

  Hi @akpolattekin,

  Your site tekinakpolat.com is not hosted by us (WordPress.com). It is using the self-hosted version of WordPress and it is hosted by Natro. Therefore, you need to contact them regarding your login issue.

  We’re only able to provide support for WordPress websites that are hosted by us. For help with a self-hosted WordPress site you need to ask over at the WordPress.org forums:

  https://wordpress.org/support/

  If you want to know more about the differences between WordPress.com and the self-hosted WordPress.org you can read this article:

  WordPress.com vs. WordPress.org